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Last updated: 10.05.2023

Taiden Europe’s Commitment to Personal Data and Privacy

1. PERSONAL DATA

1.1 Taiden Europe collects and processes personal data concerning the User. All personal data relating to the User will be used at all times in accordance with applicable data protection law.

1.2 Taiden Europe encourages the User to review our Privacy Policy from time to time to make sure User understands how Taiden Europe processes User’s personal data and the choices the User has with respect to such processing.

WHAT PERSONAL DATA IS COLLECTED BY TAIDEN EUROPE?

1.3 Taiden Europe collects personal data when User signs up on the Website, participates in a survey, fills out a form, communicates with us via chat, email or phone, or otherwise interacts with Taiden Europe. For the purposes set out in this Privacy Policy, we collect the following personal data:

- Identification data, such as your name and surname,

- Contact data, such as your address, email address, home phone number, and mobile phone or other phone number for contact purposes.

- Electronic data, which includes the IP address used to access the Website, mobile device ID, type of browser and activity on the Website. Taiden Europe automatically collects electronic data when Users access and use the Website using cookies.

HOW DOES TAIDEN EUROPE USE PERSONAL DATA?

1.4 In general, Taiden Europe uses personal data to process Users requests, provide then with high-quality service, tell them about opportunities Taiden Europe thinks will be of interest and administer their account. The specific purposes for which Taiden Europe processes Users personal data are set out below:

- To process the creation of an Account;

- To allow access and use of the Website,

- To respond to queries or complaints from User, including if User contacts the customer service team (the legal basis for this processing is User’s consent);

- To communicate with User about its experience with Taiden Europe and the products;

- To comply with any legal obligations and those required for User to benefit from rights recognized by law;

- To analyze Users use of the Website (the legal basis for this processing is the legitimate interest of Taiden Europe in improving the Website and better understanding Users needs and expectations);

- For internal management purposes, including quality improvement, monitoring, audit, evaluation and reporting;

- To allow Users to communicate with Taiden Europe via email or phone, or otherwise interact with Taiden Europe.

DOES TAIDEN EUROPE SHARE PERSONAL DATA WITH THIRD PARTIES?

1.5 We do not share personal data about Uses with third parties except if Taiden Europe is legally authorized or required to do so to comply with applicable law or legal process (including requests from authorities and courts), to respond to claims or to protect the rights, property or personal safety of Taiden Europe’s employees or the public. Personal data may be disclosed or transferred as part of, or during negotiations of, any merger or sale of company assets or acquisition to third parties involved in such transactions. In the future, Taiden Europe may share personal data with third parties, only when it has User consent to do so.

DOES TAIDEN EUROPE TRANSFER PERSONAL DATA OUTSIDE THE EEA?

1.6 User personal data will not be transferred to countries outside the European Economic Area (“EEA”).

HOW DOES TAIDEN EUROPE PROTECT PERSONAL DATA?

1.7 Taiden Europe has physical, administrative and technical security measures in place to help protect personal data from damage, loss, alteration, destruction or unauthorized access, processing or use while it is under its control.

Taiden Europe is hosted on the Wix.com platform. Wix.com provides Taiden Europe with the online platform that allows it to view, store or sell its products and services to Users. User data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores User data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by Taiden Europe adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of personal data and credit card information by Wix store and its service providers.

 HOW LONG DOES TAIDEN EUROPE RETAIN PERSONAL DATA?

1.8 Taiden Europe will retain your personal data for as long as necessary to achieve the purposes for which such data was collected, unless a longer retention period is required under applicable law.

WHAT PERSONAL DATA RIGHTS DO YOU HAVE?

1.9 Subject to certain limitations and exceptions, Users have a number of legal rights in relation to the processing of their personal data, including:

- A right to obtain information: User has the right to request information about how Taiden Europe processes his/her personal data.

- A right of access: User has the right to request access to, or a copy of, the personal data Taiden Europe processes about him/her.

- A right of rectification: User has the right to request that Taiden Europe corrects or supplements inaccurate or incomplete personal data it processes about him/her.

- A right of erasure: User has the right to request that Taiden Europe deletes personal data about him/her.

- A right to restriction of processing: User has the right to request that Taiden Europe restricts processing of his/her personal data, so that Taiden Europe can store such data but not further processes it.

- A right to data portability: User has the right to request that Taiden Europe provides the personal data which User provided to them in a structured, commonly used and machine-readable format, and User has the right to transmit such data to another controller without hindrance from Taiden Europe.

- A right to object to processing: User has the right to request that Taiden Europe stops processing personal data about him/her.

- A right to revoke your consent: When Taiden Europe’s processing is based on User consent, User has the right to revoke such consent at any time.

- A right to file a complaint: User has the right to file a complaint regarding Taiden Europe’s data protection practices with a supervisory authority.

2. USE OF THE WEBSITE BY CHILDREN

2.1 Taiden Europe encourages parents to take an active interest in their children's use of the Internet. Taiden Europe does not intend to collect data from children or, in general, from individuals who are under 18 years of age. If Users are under 18, they must not provide personal data through Taiden Europe’s Website.

3. CHANGES TO THIS PRIVACY POLICY

3.1 Taiden Europe reserves the right to change this Privacy Policy from time to time. If Taiden Europe makes changes, it will notify User by revising the date at the top of this policy, and if Taiden Europe makes material changes, it will provide User with additional notice. Taiden Europe encourages Users to review this Privacy Policy frequently to make sure they understand how their personal data will be processed and the choices available to them.

4. QUESTIONS OR CONCERNS

4.1 If User has any questions or concerns about this Privacy Policy or would like to contact Taiden Europe for any reason, including the possibility of submitting a claim, User can write to info@taiden.fr or can contact Taiden Europe’s Data Protection Officer by writing to ilyes@taiden.fr. Alternatively, if User would prefer to submit their questions by post, they must send them to the following address:

Taiden Europe SAS

22, Avenue des Nations, Bât. Rembrandt

93420, Villepinte

France

5. COOKIES

5.1 The data collected will be processed by Taiden Europe for the following purposes:

- To provide a great experience for Users and customers,

- To identify registered members,

- To monitor and analyze the performance, operation and effectiveness of Taiden Europe’s platform.

- To ensure Taiden Europe’s platform is secure and safe to use.

5.2 Taiden Europe uses cookies for login purposes. A “cookie” is a small data file that is sent to the User’s browser from a web server and stored on the User’s device’s hard drive.

These are the cookies Taiden Europe uses on its website:

 

5.3 If the User visits the Website without changing his/her cookie settings, the cookies will be sent to the User’s device.

5.4 If the User wishes to restrict or block web browser cookies which are installed on his/her device, the User can set his/her browser as follows:

The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

5.5 If the User disables the cookies, this may limit his/her use of the Website.

5.6 The User is entitled to access and correct his/her personal data that is held by Taiden Europe. The User may exercise these rights by emailing the following address: info@taiden.fr

Privacy Policy

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